Privacy Policy
1. Information We Collect
We collect only the minimum required to process your order and support you:
- Full name (optional – warmer communication)
- Phone number (required – confirmation & delivery)
- Chosen protocol level
- Basic technical data (IP, device/browser – security only)
No card details, no ID documents, no email unless provided, no location, no health data. No advertising cookies, no third-party trackers, no data selling.
2. How We Use Your Information
- To verify and complete your order
- To deliver digital materials (harmony sessions + wave guide)
- To respond to questions and provide help
- To prevent fraud and secure the platform
- To generate anonymized statistics for service improvement
3. Storage & Security
- Encrypted servers compliant with UK GDPR
- Retained up to 12 months or until deletion requested
- TLS 1.3 encryption on all connections
- Regular security audits
- Protection against unauthorized access or breaches
4. Cookies
Only essential cookies required for site functionality (forms, navigation). No analytics, advertising or third-party trackers.
5. Your Rights
You can request access, correction or deletion of your data at any time — free, within 30 days. Email support@viraharmony.co.uk. You may also complain to the ICO.
6. Contact
VIRA HOMES LTD
12 London Road
Morden, England SM4 5BQ
Tel: +44 121 246 8899
Email: support@viraharmony.co.uk
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